Your privacy is important to us. This policy explains exactly what data cricekx collects, why we collect it, how we use it, and what rights you have over your personal information.
Six things cricekx promises every player when it comes to handling personal data.
All personal data stored on cricekx servers is encrypted at rest using industry-standard AES-256 encryption. Your account details, payment information, and betting history are never stored in plain text.
cricekx does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used only to operate and improve the platform and to comply with legal obligations.
Access to your personal data within cricekx is restricted to authorised staff only. We operate a strict need-to-know policy — employees can only access the data required to perform their specific role.
You can request deletion of your personal data at any time by contacting our support team. We will process deletion requests within 30 days, subject to any legal retention obligations that may apply.
You can opt out of marketing communications from cricekx at any time. Simply update your preferences in your account settings or click the unsubscribe link in any marketing email we send you.
We believe you have the right to know exactly how your data is used. This privacy policy is written in plain language — no legal jargon designed to confuse. If anything is unclear, contact us and we'll explain it.
This Privacy Policy explains how cricekx ("we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "your") who access the cricekx platform at cricekx.net. By registering an account or using our services, you acknowledge that you have read and understood this policy.
At cricekx, we take your privacy seriously. We know that when you sign up for an online betting platform, you're trusting us with personal information — your name, your phone number, your payment details. That trust is not something we take lightly. This privacy policy is our commitment to you: a clear, honest explanation of how we handle your data.
cricekx operates as an online sports betting and live casino platform serving players primarily in Bangladesh. We collect personal data only where it is necessary to provide our services, comply with legal obligations, or improve the platform experience. We do not collect data for the sake of it, and we do not share it with parties who have no legitimate need for it.
This policy applies to all data collected through the cricekx website at cricekx.net, the cricekx mobile app, and any communications between you and our support team. It does not apply to third-party websites or services that may be linked from our platform.
cricekx collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third parties where necessary for verification purposes.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal processes |
| Technical Data | IP address, device type, browser type, operating system | Automatically via cookies and server logs |
| Usage Data | Pages visited, games played, bets placed, session duration | Automatically via platform analytics |
| Communication Data | Support chat logs, email correspondence | When you contact our support team |
| Verification Data | Copies of ID documents, selfies for identity checks | KYC process, withdrawal verification |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
cricekx uses your personal data for the following purposes:
We will never use your data for purposes that are incompatible with those listed above without first obtaining your explicit consent.
cricekx processes your personal data on the following legal grounds:
cricekx does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis:
All third parties who receive your data are required to handle it in accordance with applicable data protection laws and our contractual requirements. We do not permit third parties to use your data for their own marketing purposes.
cricekx uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the cricekx platform.
cricekx retains your personal data for as long as your account is active and for a period after account closure as required by law. Specific retention periods are as follows:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
cricekx takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These include:
While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect that your cricekx account has been compromised, contact our support team immediately so we can take action to protect your account.
As a cricekx user, you have the following rights in relation to your personal data:
You can request a copy of the personal data we hold about you at any time.
You can ask us to correct any inaccurate or incomplete personal data we hold about you.
You can request deletion of your personal data, subject to legal retention requirements.
You can ask us to restrict processing of your data in certain circumstances.
You can request your data in a structured, machine-readable format for transfer to another service.
You can object to processing based on legitimate interests, including direct marketing.
To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.
cricekx is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a user is under 18, we will immediately close their account and delete all associated personal data.
If you believe that a minor has registered on cricekx, please contact us immediately at [email protected] so we can investigate and take appropriate action.
cricekx may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered players via email or an in-platform notification.
We encourage you to review this policy periodically. Your continued use of the cricekx platform after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please contact the cricekx privacy team:
We aim to respond to all privacy-related enquiries within 5 business days. For formal data subject access requests, we will respond within 30 days as required by applicable law.
We are committed to protecting your privacy and handling your personal data with care and transparency. If you ever have concerns about how your data is being used, do not hesitate to reach out. For more on how we keep your account safe, visit our Responsible Gaming page.
Play with confidence knowing your personal information is secure. Join hundreds of thousands of players on Bangladesh's most trusted betting platform.